Your account

Delete your account.

Email us from the address on your account and we do the rest. Seven to fourteen working days.

Send one email

Write to support@churpay.com with:

  • your full name
  • the email address on the account
  • your phone number, if you added one
Email the request

What is deleted

  • Profile information
  • Login credentials
  • Your view of your giving history
  • Linked devices and push tokens

What is kept

  • Transaction records the church and Churpay must keep for financial compliance and audit, for the period South African financial regulations require. They are no longer linked to a login.

How long it takes

Requests are processed within 7 to 14 working days. We confirm by email when it is done.